Payment Policy

Accepted Payment Methods

At Lunovare, we want your shopping experience to be smooth, secure, and stress-free. That’s why we offer a variety of trusted payment options at checkout.

What Payment Methods Do We Accept?

We currently accept the following major payment options:

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Apple Pay
  • Google Pay

All payments are processed instantly and securely at the time of purchase.

Currency of Transactions

All orders placed on lunovare.com are processed in USD (United States Dollars). If you’re using an international card, your bank may apply a currency conversion fee.

Payment Security

Protecting your personal and payment information is our highest priority.

  • Every transaction is encrypted using SSL (Secure Socket Layer) technology
  • We do not store any credit card information on our servers
  • All payment processing is handled securely via our trusted third-party partners

Payment Confirmation

After completing your order, you’ll receive a confirmation email with your order number and details. If you don’t see it in your inbox, please check your spam or junk folder.

Still missing? Reach out to us at info@lunovare.com and we’ll be happy to assist.

Declined or Failed Payments

If your payment is declined:

  • Double-check your card number, expiration date, CVV, and billing address
  • Confirm you have sufficient funds available
  • Try a different payment method if needed

If issues persist, please contact your bank or reach out to our support team for help.

Payment Disputes

Notice an unfamiliar charge or think there’s been a mistake?
Please contact us immediately at info@lunovare.com. We take all payment issues seriously and aim to resolve them quickly and fairly.

Quick Overviews

Shipping Policy
We ship only within the United States. Delivery typically takes 6 to 9 business days, and shipping is always free. See full details in our Shipping Policy.

Return & Refunds
Returns are accepted within 30 days of delivery for unused items in original condition. No restocking fees apply. Learn more in our Refund Policy.

Privacy
We respect your privacy and only use your data to process orders and improve your experience. Read our Privacy Policy for full transparency.

Google Merchant Center Compliance

Lunovare complies fully with all Google Merchant Center requirements, including transparent pricing, secure payments, and excellent customer service. Your trust is our priority.

Contact information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

E-mail address: info@lunovare.com
Phone number: +18782311846
Contact form: Contact page

We thrive to respond within 24 hours during our opening hours.

Business name: Lunovare
Address: 724 N 1130 W St, Orem UT 84057, United States

Customer service available hours

Operating Hours (Monday to Friday):
09:00 AM – 06:00 PM (EST – New York Time)
Operating Hours (Saturday to Sunday):
10:00 AM – 04:00 PM (EST – New York Time)

We are committed to safeguarding your personal information and ensuring transparency in how we handle your data. Thank you for choosing Lunovare