Terms of service

Last updated: July 22, 2025

Overview

Welcome to the Lunovare website. This site is operated by Lunovare, and throughout the platform, terms like “we,” “us,” and “our” refer exclusively to Lunovare. By using this website and the services we offer through it, you agree to comply with and be bound by the terms, policies, and conditions set forth in this document.

By accessing our website or making a purchase, you are engaging in our “Service” and confirming your agreement to the following Terms of Service. These terms apply to all users of the site — including browsers, customers, merchants, vendors, and content contributors.

We strongly encourage you to read these Terms of Service carefully before using the website. If you do not agree to these terms in full, you may not access the website or use any of our services. If these Terms of Service are considered an offer, your acceptance is strictly limited to these terms.

Changes and Updates

We reserve the right to update, revise, or replace any portion of these Terms at our sole discretion. All updates will be posted on this page, and it is your responsibility to review them regularly. Continued use of the website after any modifications are posted constitutes your acceptance of those changes.

We may also introduce new tools or features as part of the store. Any such additions will automatically be governed by these Terms of Service unless stated otherwise.

E-Commerce Platform

Our store is powered by Shopify Inc., which provides us with a secure and reliable e-commerce infrastructure that enables us to sell our products and deliver services to customers across the United States.

SECTION 1 – ONLINE STORE TERMS

By using this site, you confirm that you are at least the legal age of majority in your state of residence, or that you are the legal guardian and have given consent for a minor dependent to use this website.

You agree not to use our products or services for any unlawful or unauthorized purposes. While using the Services, you must not violate any local, state, or federal laws — including, but not limited to, intellectual property and copyright laws.

You are strictly prohibited from introducing any malicious code, such as viruses, worms, or any code that could compromise or disrupt the platform. Any attempt to do so or any breach of these Terms will result in the immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.

You acknowledge and agree that any content you submit through the website (excluding payment information) may be transferred across multiple networks without encryption, and may undergo formatting changes to meet the technical needs of those networks or devices. Payment data such as credit card details is always securely encrypted during transmission.

You may not reproduce, duplicate, sell, or exploit any part of our Services, access to the Services, or use of the website or its content without our express written permission.

Headings in this agreement are included for reference and organizational clarity only, and do not affect the legal meaning or enforceability of any provision.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We make every effort to provide accurate and up-to-date information, but we do not guarantee that all details on this site — including product descriptions, availability, or pricing — are always correct, complete, or current.

The content provided is for general informational purposes only and should not be relied on as the sole basis for decision-making without consulting more reliable or timely sources. Any reliance on content found on our site is at your own risk.

This website may include historical or archived information. Such material is offered for reference only and may no longer be accurate. We reserve the right to update or change site content at any time, but are under no obligation to do so.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices may change at any time without notice.

We may modify or discontinue the Service — or any feature or content associated with it — without prior notification. We are not liable to you or to any third party for any price adjustments, Service suspensions, or discontinuations.

SECTION 5 – PRODUCTS OR SERVICES

Some of the items or services available on our website may be offered exclusively online and may be available only while supplies last. Any such items are eligible for return or exchange in accordance with our Return & Refund Policy, which you can view here: https://lunovare.com/pages/refund-policy

We aim to display product images and colors as accurately as possible, but we cannot guarantee that your screen's display will reflect actual colors with perfect accuracy.

We reserve the right—though we are not obligated—to limit the sale of our products or services to any individual, region, or jurisdiction. This may be done on a case-by-case basis. We may also limit the quantity of items available for purchase at any time, and we reserve the right to discontinue any product without notice.

Product descriptions, pricing, and availability are subject to change at our discretion without prior notice. Any promotions or offers listed on the site are void where prohibited by law.

While we work to provide high-quality goods and services, we do not guarantee that any item, service, or content will meet your expectations, nor do we promise that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to decline or cancel any order you place with us, for any reason. We may, at our sole discretion, impose purchase limits per customer, per household, or per order. These restrictions can apply to orders using the same billing and/or shipping address, account, or payment method.

If we modify or cancel an order, we may try to contact you using the email, billing address, or phone number provided at checkout.

We also reserve the right to block or refuse orders that, in our judgment, appear to be made by resellers, wholesalers, or distributors.

You agree to provide accurate, up-to-date, and complete billing and account information for all purchases made with Lunovare. You also agree to update your information—such as your email address or payment details—promptly so we can process your orders and communicate with you if needed.

For full details, please refer to our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not operate, monitor, or control in any way.

By using these tools, you acknowledge and agree that they are provided “as is” and “as available”, without warranties or endorsements of any kind. We shall not be held liable for any outcomes or issues resulting from your use of these third-party tools.

If you choose to use such tools, you do so entirely at your own risk. It is your responsibility to review and accept the terms and conditions set by the third-party provider before use.

In the future, we may introduce new tools, features, or services on our site. These additions will also be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, or services available through our website may include materials sourced from third parties.

Links to external websites found on our site are provided for your convenience. These third-party websites operate independently from Lunovare, and we have no control over their content or practices. We do not guarantee or take responsibility for the accuracy, completeness, or reliability of any content, product, or service provided by third-party sites.

By choosing to engage with any third-party site, you do so at your own risk. We are not responsible for any harm, losses, or damages that may arise from transactions, interactions, or use of third-party resources. Always review the third party’s terms, policies, and practices carefully before making a purchase or sharing your information.

Any issues, disputes, or concerns related to third-party products or services should be directed to the respective third-party provider.

SECTION 9 – USER COMMENTS, FEEDBACK & SUBMISSIONS

If you send us suggestions, ideas, proposals, content, or other materials—either at our request (e.g., through contests or promotions) or voluntarily—you agree that Lunovare is free to use, reproduce, modify, publish, or distribute such content in any form, at any time, and without restriction or compensation.

We are not obligated to:

  1. Keep your submissions confidential,
  2. Provide payment for submitted content, or
  3. Respond to any feedback or suggestion.

Although we reserve the right to review and moderate content submitted to the site, we are not obligated to do so. We may remove or reject any content that we deem offensive, unlawful, defamatory, harmful, misleading, or in violation of intellectual property rights or these Terms of Service.

By submitting content, you confirm that:

  • You own the rights to what you share,
  • Your content does not violate any third-party rights, including copyrights, trademarks, or privacy,
  • Your submission is not false, abusive, or malicious, and does not contain malware or harmful code,
  • You do not impersonate someone else or use a false identity.

You are fully responsible for any content you post or submit, and Lunovare assumes no liability for any user-generated content displayed on the site.

SECTION 10 – PERSONAL INFORMATION

Any personal information you submit through the Lunovare website—whether during checkout, account creation, or communication—is governed by our Privacy Policy.

We encourage you to review the Privacy Policy to understand how we collect, use, and protect your personal data.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

Despite our best efforts, information on our website may occasionally contain typographical errors, inaccuracies, or incomplete data. These may relate to product descriptions, pricing, promotions, shipping charges, availability, or estimated delivery times.

Lunovare reserves the right to:

  • Correct any errors or omissions,
  • Update or modify content, and
  • Cancel or adjust orders where inaccurate information may have impacted your purchase.

We may make these changes without prior notice—even after you’ve placed your order.

Unless required by law, we are not obligated to update or clarify any information on the site. The presence of a published update or refresh date should not be interpreted as a confirmation that all content has been modified or is current.

SECTION 12 – PROHIBITED USES

You are strictly prohibited from using this website or its content for any unlawful or abusive activity. This includes (but is not limited to) the following:

  • (a) Engaging in any illegal purpose or activity;
  • (b) Encouraging others to participate in illegal acts;
  • (c) Violating any applicable U.S. federal, state, or local laws or regulations;
  • (d) Infringing on Lunovare’s or any third party’s intellectual property rights;
  • (e) Harassing, abusing, threatening, or discriminating against others based on gender, sexual orientation, religion, race, ethnicity, nationality, age, or disability;
  • (f) Submitting misleading, fraudulent, or false information;
  • (g) Uploading or distributing malware, viruses, or any harmful code;
  • (h) Collecting or tracking other users' personal information without consent;
  • (i) Engaging in activities such as spamming, phishing, scraping, or other data harvesting tactics;
  • (j) Using the site for lewd, obscene, or immoral purposes;
  • (k) Attempting to bypass or compromise the site’s security or any connected systems.

Violation of any of these prohibited uses may result in immediate termination of your access to Lunovare’s services—without prior notice.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do our best to deliver a reliable and high-quality service, but we make no guarantees regarding your experience.

Lunovare does not warrant that:

  • The website or services will be error-free, uninterrupted, or fully secure;
  • The results obtained from using the site will be accurate or dependable;
  • Any technical or content errors will be corrected.

All services and products are provided “as is” and “as available”, without warranties of any kind—either express or implied—including but not limited to warranties of merchantability, fitness for a specific purpose, durability, title, or non-infringement.

To the maximum extent allowed by U.S. law, Lunovare and its team (including directors, employees, affiliates, service providers, and partners) will not be held liable for:

  • Any direct or indirect loss or damages,
  • Lost profits, lost savings, or data breaches,
  • Any damages related to errors, outages, or product issues,
  • Damages caused by reliance on information provided via the service.

In states that do not allow the exclusion of liability for incidental or consequential damages, our liability will be limited as permitted under the applicable state law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Lunovare, along with our affiliates, employees, partners, and service providers, from any claim or demand (including legal fees) made by a third party arising out of:

  • Your breach of these Terms,
  • Your misuse of the website or services, or
  • Your violation of any applicable law or third-party rights.

This protection extends to all individuals or entities associated with the operation of Lunovare.

SECTION 15 – SEVERABILITY

If any part of these Terms of Service is determined to be unlawful, invalid, or unenforceable under U.S. law, that part will be removed or limited to the minimum extent necessary.

All remaining terms will continue to be valid, enforceable, and in full effect.

SECTION 16 – TERMINATION

These Terms of Service remain in effect unless and until terminated by either you or Lunovare.

You may terminate this agreement at any time by notifying us in writing that you no longer wish to use our Services, or by simply discontinuing your use of the site.

We reserve the right, at our sole discretion, to suspend or terminate your access to the Service without notice if we believe you have violated any part of these Terms. Upon termination, you will remain responsible for any outstanding payments due up to and including the termination date. We may also restrict your access to any part of the site or services going forward.

Any obligations and liabilities incurred prior to termination will survive the termination of this agreement for all applicable purposes.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, along with our posted policies (such as our Privacy Policy and Refund Policy), represent the entire understanding between you and Lunovare and govern your use of our Services.

They replace any prior or contemporaneous communications—whether oral or written—between you and Lunovare.

Our failure to enforce any provision or right under these Terms does not constitute a waiver of such provision. If any ambiguity arises in interpreting these Terms, they will not be interpreted against the party that drafted them.

SECTION 18 – GOVERNING LAW

These Terms of Service and any related agreements or disputes between you and Lunovare shall be governed by and interpreted in accordance with the laws of the United States of America, specifically under the jurisdiction of the state of Delaware, without regard to conflict of law principles.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to modify these Terms of Service at any time, in our sole discretion. Any changes or updates will be posted to this page, and the "Last Updated" date at the top will be revised accordingly.

It is your responsibility to review this page regularly. Your continued use of the website or Services after changes are posted constitutes your acceptance of the revised Terms.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@lunovare.com

Our contact information is posted below:

E-mail address: info@lunovare.com
Phone number: +18782311846
Contact form: Contact page

Business name: Lunovare
Address: 724 N 1130 W St, Orem UT 84057, United States

Customer service available hours

Operating Hours (Monday to Friday):
09:00 AM – 06:00 PM (EST – New York Time)
Operating Hours (Saturday to Sunday):
10:00 AM – 04:00 PM (EST – New York Time)